Ignite Internal Communications Excellence: Inspire, Connect & Empower Employees, Add Strategic Values & Maximise Bottom Line Results With:

Proactive, Resilient & Authentic Internal Communication Strategies

A One-Day, Industry-Led Conference & Networking Exhibition, Manchester, 28th January 2026

Your One-Day North West IC Meet Up! The Hub For Internal Comms Leaders Returns To Manchester For The 11th Year – One Day Of Inspiration. One Day Of Impact.

08.30 Registration & Informal Networking

OPENING REMARKS

09.00 GIC Welcome & Morning Co-Chairs’ Opening Remarks

Kate Hughes, Head of Internal Communications Business Partnering, Cambridge University Press & Assessment

Andrea Callender, Global Director of Inclusion & Diversity, Formerly Alexander McQueen

PROVEN & PRACTICAL AI, TECH & DIGITAL

PANEL Q&A

Unlock AI’s Real Potential & Power To Boost Comms! Drive Impact & Add Value With Proven New Tech & AI Implementation Strategies

Deep dive into success stories and real lessons learned: how have top brands’ internal comms teams implemented AI and digital tools to enhance communication processes?
Creating a benchmark for AI and digital skills – how can comprehensive training ensure tools and processes are used effectively, to engage new employees while keeping seasoned staff connected?
An assistant not a replacement! Leverage AI to fuel creativity by automating repetitive tasks and freeing teams to concentrate on creating meaningful, high-impact content
From budget implications to ethical considerations, discover AI’s impact on communications and how to unlock its full business potential
What is coming next in the AI era? How can we embrace the use of agents in internal communications?

Christopher Taylor, Head of Internal Communications, Eurostar

Jarrod Williams, Head of Digital Communications, Content & Channels, St. James’s Place

THE STRATEGIC ROLE & VALUE OF INTERNAL COMMUNICATIONS IN 2026 & BEYOND

PANEL Q&A

Position IC As A Strategic Powerhouse & Empower IC Professionals To Champion, Execute & Drive Business Goals

Secure your seat at the top! Position IC as a critical business partner by showcasing tangible results and demonstrating strategic influence
Elevate internal communicators as strategic influencers, recognise their value and embed IC as a driving force across your business
Unlock tomorrow’s internal comms today with future-focused insights and proven strategies from the brands setting the standard
Break down silos and align brand messaging by collaborating with external comms teams to reinforce organisational core values across all channels

Sinéad Taylor, Head of Corporate Communications & Engagement, Tandem Bank

Michael-Ross Povoas, Internal Communications Manager, BT Group

David Taylor, Senior People Communications Partner, Tesco Insurance & Money Services

Helen Wareham, Digital Employee Engagement Lead, AstraZeneca

Sue Martin, Head of Communications & Engagement, Citizens Advice

CASE STUDY: INSIDE OUT – THE ROLE OF UNIFIED MESSAGING THOUGH A TAKEOVER

DEEP-DIVE CASE STUDY!

Ewan Robertson, Head of External Communications, Direct Line Group

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