Deliver Measurable Impact On The Bottom-Line With Engaging, Results-Driven Internal Comms: Fresh, Inspiring Insights To Boost Engagement & Productivity Levels Skywards, Unlock The Latest Digital, Social & Channel Trends, Drive Change & Culture, Inspire Leadership & Hard-To-Reach Comms To Demonstrate Measurable Success & Strategic Added Value
A One-Day, Practitioner-Led Conference & Networking Event, 29th January 2020, Iconic Venue - The Midland Hotel, Manchester. PLUS! Don't Miss Separately-Bookable Post-Conference Workshop Day: Digital Tech & Tools In Internal Communications, 30th January 2020, The Midland Hotel
32 In-House Communications Experts Share Unique Experiences & Fresh Insights Which Will Revolutionise Your Communications Function, Enhance Employee Engagement, Inspire Leaders, Achieve Measurable Impact & Prepare You For The Future
- Strategic, Forward-Thinking Internal Comms For Sky-High Engagement: Innovative formats that measurably boost employee experience and
productivity - Boost Results With The Latest Trends In Digital Tech & Tools: Unlock the power of tech to drive engagement, measurement accuracy and authentic
comms - Measure Engagement, Showcase Your Value, Win Buy-In: Key drivers and metrics to prove performance uplift and win a seat at the top table
- Embed Positive Change Culture Through Internal Comms: Build Engagement through transformation programmes and create a culture of change
- Cut Through With Innovative Video & Social Content: Creating engaging internal videos and social strategies which don’t break the bank
- Innovative, Authentic & Creative Leadership Comms: Win leadership buy-in and create inspiring content and storytelling to drive company-wide
productivity - Strategic Comms For Hard-To-Reach Employees: Communicate effectively with your entire workforce and ensure your comms reach every corner of your organisation
- Savvy Crisis Comms Plans: Ensure timely top-down messages and clarity for your colleagues
- Optimise Your Channel Strategies To Achieve Maximum Cut-Through: Streamline your channel mix and content to ensure your comms meet employee needs
- Fit-For-The-Future Teams, Structures & Strategies: Future-proofing tactics to win buy-in for IC as a strategic, trusted, influential and critical function
New Inspiration For 2019! Why Should 29th January 2020 Be The Date In Your Diary:
- 32 Market-Leading Brands Speaking In 1 Inspiring Day
- 5 Years Of Insight & Inspiration
- One Inspiring, Compact Day
- Open Q&A Forum & Networking
- NEW! Interactive Video Live Demo: Create Your Own Content!
- 4 Peer-To-Peer Discussions: A) IC Structure B) Mobile Engagement C) Building Trust D) Authentic Communications
- 4 Interactive Panel Discussions: Digital Tech & Tools • Change & Culture • Engagement Battle Scars • Changing Role Of IC
- Communicating Wellbeing Featured Lunchtime Discussion
- PLUS! Don't Miss Separately-Bookable Post-Conference Workshop Day: Digital Tech & Tools In Internal Communications, 30th January 2020
Sky-High Engagement ▪ Digital Tech Trends & Tools ▪ Measuring Engagement ▪ Prove Value, Win Buy-In ▪ Change & Culture ▪ Compelling Video & Social Media Engagement Battle Scars ▪ Leadership Comms ▪ Hard To Reach ▪ Crisis Comms ▪ Optimising Channel Strategies ▪ Future Of Internal Comms
Our Previous Delegate Testimonials Speak For Themselves!
Deliver Measurable Impact On The Bottom-Line With Engaging, Results-Driven Internal Comms: Fresh, Inspiring Insights To Boost Engagement & Productivity Levels Skywards, Unlock The Latest Digital, Social & Channel Trends, Drive Change & Culture, Inspire Leadership & Hard-To-Reach Comms To Demonstrate Measurable Success & Strategic Added Value
A One-Day, Practitioner-Led Conference & Networking Event, 29th January 2020, Iconic Venue - The Midland, Manchester. PLUS! Don't Miss Separately-Bookable Post-Conference Workshop Day: Digital Tech & Tools In Internal Communications, 30th January 2020, The Midland Hotel
Please See Below For The Internal Communications Manchester Conference Outline. For The Full Agenda, Please Click Here >>
08.30 Registration, Coffee & Informal Networking
09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
Gordon Dowall-Potter, Digital Technology Communications Lead, E.ON
ENGAGEMENT - EXPERT INSIGHTS | DOUBLE PERSPECTIVE
09.10 Send Engagement Levels Skywards With Innovative & Forward-Thinking Internal Communications Strategies That Drive Best-In-Class Productivity From Your Workforce
Susan Elliott, Head of Internal Communications & Employee Engagement, AIB
Rachel Fraser, Head of Internal Communications & Engagement, MAG (Manchester Airport Group)
DIGITAL TECH & TOOLS & SOCIAL | PANEL DISCUSSION & Q&A
09.50 Get To Grips With The Latest Trends In Technology & Social Media & Understand Which Tools Boost Measurement Accuracy, Cut Through & Engage Most Effectively
Joel Turner, Head of People Communication & Culture, Sky Betting & Gaming
Joe McMann
Senior Communications Manager – Business Narrative & Insight
O2
Marit Meyer-Bell, Head of Communications, Travis Perkins plc
Tilly Greer, Communications & Engagement Lead, GSK
MEASURING ENGAGEMENT
10.20 Unlock The Key Tools & Techniques To Accurately Measure Not Only The Cut Through Of Your Engagement Strategy, But Also The True Impact On Employee Engagement & Experience
Helen Schick, Head of Organisational Development & Engagement, Alzheimer’s Society
10.40 Morning Refreshment Break With Informal Networking
PROVING SUCCESS & ROI
11.10 Demonstrate The Bottom-Line Impact Of Powerful Internal Comms To Showcase ROI & Your Strategic & Bottom-Line Value To The Organisation
Speaker To Be Confirmed, Please Check The Website For Updates
CASE STUDY
11.30 Our Top Tips For Great Employee Engagement
Nick Daggett
Head of New Business
Oak Intranet
INSPIRING CHANGE & CULTURE | PANEL DISCUSSION & Q&A
11.50 Harness The Power Of Internal Communications To Not Only Engage Colleagues Through Transformation, But To Create A Culture Of Continuous Change & Agile Working
David Cooke, Head of Corporate Internal Communications, Home Office
Sanjay Mistry, Head of Communications, Arriva Rail London
Sarah Sky
Internal Communications Manager
PepsiCo
Vanessa Unwin,
Group Head of Internal Communications, Hitachi Rail
Johnny Lyons, Change Communications & Engagement Lead, AIB
Peter Allen, Executive Director of Corporate Affairs & Communications Strategy, Highways England
Camilla Mankabady, Director of Communications, Liverpool City Council
12.20 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com
VIDEO & SOCIAL MEDIA | LIVE ON STAGE DEMO
12.35 Drive Engagement With Innovative Video Campaigns Which Cut Through To Employees & Drive Cultural Change Without Breaking The Bank
Speaker To Be Confirmed, Please Check The Website For Updates.
13.00 Lunch For Delegates, Speakers & Partners
INFORMAL PEER-TO-PEER DISCUSSIONS
13.30 Featured Discussion – Wellbeing In The Workplace
Chris Woodhouse, Advanced Manufacturing Manager, Baker Hughes a GE company
A) IC Structure
Karen Terry-Weymouth, Change Director – Corporate Affairs, BT
B) Mobile Engagement
Den Carter, Channels & Content Lead, Colleague Communications, British Airways
C) Building Trust
Simon Evans, Head of Communications, Network Rail
D) Authentic Communications
Ash Mohd, Global Communications Manager, Mars
14.00 Afternoon Co-Chair’s Opening Remarks
Richard Walden, Head of Internal Communications, Heathrow Airport
Sharon Kemp, Strategic Internal Communications Manager, Bupa
ENGAGEMENT BATTLE SCARS | PANEL DISCUSSION & Q&A| LIVE ON STAGE DEMO
14.10 Quick Wins & Top Tips To Keep Your Internal Communications Strategy On The Cutting Edge
Alice Oliver, Head of Internal Communications, University of Derby
Hayley James, Assistant Director for Comms, Engagement & Campaigns, Greater Manchester Combined Authority
14.30 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com
LEADERSHIP COMMUNICATIONS
15.00 Take Colleagues On A Journey Of Change & Drive Your Corporate Culture Through Impactful Comms From Senior Leaders
Brittany Conyers, Global Internal Communications Manager, IHG
HARD-TO-REACH
15.20 Ensure Your Engagement Strategy Filters Through Your Entire Organisation & Communicate Effectively With Remote, Mobile Or Tech-Free Colleagues
Jess Lonsdale, Internal Communications Director, Virgin Media
15.40 Afternoon Refreshment Break With Informal Networking
CRISIS COMMUNICATION
16.10 Keeping Calm During Crisis! Effective Internal Comms Strategies To Ensure Clear Top-Down Messages & Clarity For Your Colleagues In Difficult Times
Speaker To Be Confirmed, Please Check The Website For Updates
16.30 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com
CHANNEL STRATEGY
16.45 Optimise The Cut Through Of Your Communications To Diverse Audiences By Developing The Content & Channel Mix That Best Fits Your Organisation
Claire Oakley, Communications Business Partner, Zurich Insurance
FUTURE-PROOFING INTERNAL COMMS | PANEL DISCUSSION & Q&A
17.05 Stay Ahead Of The Curve & The Changing Nature Of Internal Communications To Ensure Your Team Structure & Strategy Are Fit For
The Future
Jody Lewis, Head of Internal Communications, Lloyds Banking Group
Nina Callard,
Head of Internal Communications & Engagement, Cancer Research UK
Jon Church, Director of Communications, Co-op
Jennifer Thomas, Head of Internal Communications, Experience & Sustainability, Direct Line Group
Linda McCormack, Head Of Internal Communications, Anglian Water Services
17.35 Co-Chairs’ Closing Remarks & Official Close Of Main Day Conference
Power Your Internal Communications & Drive Employee Engagement With Measurable ROI Through The Latest Trends In Digital Tech & Tools: Harness The Latest In Social Media, Intranet, Video Technology & Beyond To Achieve First-Class Cut Through, Optimise Your Channel Strategy, Drive Engagement & Showcase The Value Of Internal Communications
A Separately-Bookable, Post-Conference Workshop Day, 30th January 2020, The Midland Hotel, Manchester
09.00 GIC Welcome, Interactive Voting Introduction & Chairs’ Opening Remarks
Alyson Davis, Colleague Engagement & Communications Manager, Boots UK
09.10 Meet & Greet
Get to know your fellow delegates – what are you hoping to get out of today’s sessions? What key tools would drive your internal communications strategy?
DIGITAL TECH & TOOLS | TRENDS & INNOVATIONS
09.20 Harness The Latest Innovations & Key Tech Developments In internal Communications To Drive Your Engagement Strategy For The Future
- Get to grips with the key trends in tech and tools that will be driving internal communications in the coming years
- With new tools emerging on the market all the time, how can practitioners ensure they are working with the tools that best fit their organisation and optimise both their spend and strategy?
- It’s not just about engaging employees, it’s about knowing how well it’s working! Expert advice on the key measuring tools to keep your data as accurate and in-depth as possible
Gordon Dowall-Potter, Digital Technology Communications Lead, E.ON
SOCIAL MEDIA SUCCESS
09.50 Optimise Your Content To Cut Through To All Your Employees & Skyrocket Engagement
- Key insights into finding the social media platform that best fits your strategy & employees
- With employees focused on the day-today, what content formats cut through to engage and inform employees without taking too much of their time
- Employees are more mobile than ever, so how can social media reach those colleagues get your content seen from top to bottom?
10.20 Morning Refreshment Break With Informal Networking
10.50 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com
SOCIAL CHANNEL MIX
11.20 Exploring The Optimum Social Channel Mix To Effectively Engage Employees Across Your Workforce
- Benchmarking success: what channel mix reaches all parts of your organisation to spread your message from top to bottom
- What channel mix hits that sweet spot of making sure employees are connected, without overloading them with too platforms and wasting spend
- How can ic professionals create data-driven channel strategies, ensuring the optimum channel mix to engage your employees
UNLOCKING VIDEO
11.50 Harness The Power Of Video & The Latest Technologies To Cut Through The Noise & Create Communications With Measurable ROI
- What formats and tech developments can help you create video content that wows your employees and drive engagement levels skywards?
- Ensure ROI of your video content with tips and tricks to ensure you’re optimising your spend
- What platforms best achieve cut through to your employees with video content and ensures your content is being seen?
Joanna Morrison, Head of Communications & Digital, Leicestershire County Council
12.20 Lunch For Delegates, Partners & Speakers
13.20 Chairs’ Afternoon Remarks
Alyson Davis, Colleague Engagement & Communications Manager, Boots UK
OPTIMISING INTRANETS
13.30 Get The Most Out Of Your Intranet Strategy & Make It Your Employees First Stop For Communications & Engaging Content
- What content are employees looking for on intranets to ensure the key information gets through quickly and succinctly?
- Find the intranet structure that best streamlines your content to bring clarity to your communications
- What new intranet platforms are emerging to Increase ROI and take your intranet strategy into the future?
14.00 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com
MEASUREMENT TOOLS
14.30 Unlock Key Measurement Tools To Showcase The True ROI Of Your Comms Strategy & The Value Of Internal Comms
- Dig further into your data past open-rates and clicks, and find the measurement tools that truly shows the impact of your communications in engaging employees and changing behaviours
- Which measurement tools can increase your reporting agility and ensure you have up-to-date data on employee engagement levels, not just a survey once a year?
- Top tips for finding the key data metrics that prove the value of internal comms and which measurement tools accurately capture that data
15.00 Afternoon Refreshment Break With Informal Networking
EMERGING TECHNOLOGIES
15.30 Future-Proof Your Digital Engagement Strategy & Harness The Tech Advancements That Will Keep Your IC Strategy On The Cutting Edge
- AI/AR/VR? What emerging technologies will support your internal comms function and ensure you’re staying ahead of the curve?
- How best can internal comms professionals decipher which emerging technologies are worth investing in and lead to long-term colleague engagement?
- How can chatbots and automation be used to ensure clarity of messaging to employees and improve efficiency in your team
PRACTICAL TAKEAWAYS
16.00 Reflection & Breakout Group Discussions
- Reflect on the day’s sessions with your peers: what key tools are you looking to explore further to advance your digital communications strategy
16.20 Chairs’ Closing Remarks & Official Close Of Workshop
Why Not Get Involed In The Internal Communications Manchester Conference?
Can You Help Internal Comms Professionals Have A Real Business Impact?
Book An Exhibition Stand & 2 Delegate Passes Before 26th September For Only £1,999 (SAVE £700). Click here to book your stand. Exhibition space is limited and will be issued on a first-come, first-served basis.
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