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Book Before This Thursday & Save £100! 35 Speakers Including B&Q, BMW Group, Nestle & More Reveal Engaging, Strategic Internal Comms Which Boost Bottom-Line Results!

35 Brands Reveal Engaging, Impactful, Strategic Internal Comms Which Boost Bottom-Line Results. Demonstrably Drive Engagement & Productivity With Fresh, Engaging Communications Inspired By Audience-Led, Measurement-Focused Strategies With The Latest Social & Digital Channel Innovations To Win Strategic Buy-In & Future-Proof Your Internal Comms

A Practitioner-Led, One-Day Conference & Networking Event, 18th June 2019, One Great George Street, Central London

35 Speakers Share Practical Insights Which Will Transform Your Internal Communications With In-Depth Audience Insights For Compelling Content & Messages That Engage Office-Based & Hard-To-Reach Workers, Exploit Emerging Channels, Social Media & Tools & Gain Buy-In From Senior Leaders & Managers

  1. Boost Engagement & Productivity With Innovative & Creative Internal Communications: Bring your company to life with attention-grabbing comms which inspire workforce passion
  2. Drive Social Media Insight & ROI: Keep up to speed with current trends and successful platforms to deliver with an authentic voice
  3. Unlock New Digital Tools & The Latest Trends: Digitalise and future-proof your communications base to keep staff engaged
  4. Measure Engagement & Success, Gain Strategic Buy-In For IC: Savvy methods to evaluate engagement, quantify value added and keep your seat at the top table
  5. Bridge The Gap & Engage The Hard-To-Reach: Tear down barriers with targeted comms for an increasingly mobile, tech-free, remote, international and diverse workforce
  6. Build A Culture Which Thrives On Change: Bring the focus back to employees with a human-centred approach
  7. Effective, Engaging Multi-Channel Strategies: Determine the right channels, content and media mix to reflect your employee needs
  8. Equip & Empower Leaders To Take Charge! Support leaders and managers to confidently take ownership of motivating colleagues and cascading messages
  9. Is Video The New Email? In-house, costeffective tools for videos that really appeal
  10. Future-Proofed Internal Comms: Position internal comms for maximum strategic influence and ready the business for what’s around the corner

New Inspiration For 2019! Why Should 18th June Be The Date In Your Diary:

  • More Speakers Than Ever Before! 35 Internal Communications Directors Take To The Stage In 1 Day
  • 8 Peer-To-Peer Discussions: Low Budgets; Trust; Shorter, Snappier Messages; Digital Transformation; Wellbeing; Diversity & Inclusivity; Employee Insight; Strategic Role Of IC
  • 7 Hard-To-Reach Interactive Breakouts: International • Remote • Low-Engaged • Unconnected • Time-Poor • Generation Gaps • International
  • 2 Interactive Hot-Topic Panels
  • Thought-Leader Open Forum
  • Advisory Board
  • Senior-Level Networking
  • Interactive Voting
  • Open Q&A
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Drive Engagement • Social Media Success • Digital Tools & Trends • Measurement & Engagement • Prove Success, Gain Strategic Buy-In • Hard-To-Reach Change & Culture • Multi-Channel Strategies • Empower Leaders • Advisory Board Open Forum • Creativity & Innovation • Video Quick Wins • Future Strategies

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See The Programme Outline Below For The Internal Communications Conference - Real Impact, Real Results:

08:30 Registration & Coffee, Objective Setting

09:00 GIC Welcome, Interactive Voting Introduction & Morning Chairperson’s Opening Remarks

Chris Newstead
Head of Internal Communications
Wellcome Trust


09:15 Boost Workforce Passion, Productivity & ROI With Engaging, Audience-Led Storytelling & Internal Communications Strategies Which Accomplish More With Less In A Changing Workplace

Paul Downey, Head of Internal Communications & Engagement, Moneysupermarket


09:35 Harness Social Networks & Implement Successful Monitoring Procedures For Maximum Impact & Engagement

Sian Jones, Head of Internal Communications, Bank of England

09:55 Bonus Session; Reserved For Exclusive Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email


10:05 Invest In & Implement The Tools & Channels Your Employees Actually Want To Use To Guarantee Engaging, Smooth Communications

Mindaugas Bazys, GDPR Communications & Engagement Lead, WM Morrison Supermarkets PLC

Steve Hargreaves, Internal Communications Manager, pladis UK & Ireland

10:25 Morning Refreshment Break With Informal Networking


11:05 From Engagement Surveys To Increased Retention! Determine The Right Measures To Demonstrate Internal Comms’ Impact On The Workforce & The Business

Jody Lewis, Head of Internal Communications, Lloyds Banking Group


11:25 Demonstrate Your Value With The Latest Measures & Metrics To Build More Trust & Buy-In From The Boardroom & Position Internal Comms As A Strategic Function

Vanessa Unwin, Group Head of Internal Communications, Hitachi Rail


11:45 Using Innovative, Actionable Employee Insight To Drive Engagement & Shape Organisational Culture

Ghassan Karian, Managing Partner, Karian and Box


12:05 Tear Down Communication Barriers & Encourage Engagement Across Locations & Timezones

Deborah Smith, Senior Internal Communications Manager, Skyscanner

13:55 Hard-To-Reach Breakout Topics

Time-Poor: Rhiannon Edwards, Head of Internal Communications, Stonewall

Remote: Kirsty Bowen, Internal Communications Manager, Coventry Building Society

Matthew Pittam, Head of Internal Communications & Brand, Scottish & Southern Electricity Networks

Low-Engaged: Shelley Benson, Communications Director, Eurovia UK


Generation Gaps

12:45 Morning Roundup & Lunchtime Announcements

12:50 Lunch for Delegates, Speakers & Partners

13:20 Informal Lunchtime Peer Discussions

A) Working On A Budget: Zoe Chiverton, Head of Internal Communications, Great Ormond Street Hospital

B) Wellbeing: Keren McCarron, Head of Corporate Affairs & Communications, KP Snacks

C) Engagement: Lauren Young, Head of Communications, Shop Direct

D) On-Brand Content: Demetri Petrou, Internal Communications Manager, Channel 4

E) Using Innovative, Actionable Employee Insight To Drive Engagement & Shape Organisational Culture: Ghassan Karian, Managing Partner, Karian and Box

F) Employee Insight: Sharon Kemp, Internal Communications Manager, Bupa

G) Trust
Deppie Pangalos, Senior Internal Communications & Engagement Manager, Driver & Vehicle Standards Agency

H) Strategic Role Of IC
Kathryn Kneller, Communications Director, IT Transformation, AstraZeneca

13:50 Afternoon Chairperson’s Opening Remarks

Ann Hood, Head of Internal Communications, Aegon UK

Ashley Sweetland, Director, Global Internal Communications, IHG


13.55 How Internal Communications Support A Company Culture That Will Thrive In Times Of Constant Change

Sarah Meurer, Head of Internal Communications, Nestlé


14:15 Determining The Right Channels, Content & Media Mix For Effective, Engaging Multi-Channel Communications To Different Audiences

Jamie Morgan, Head of Internal Campaigns, Department of Health & Social Care

14:35 Bonus Session; Reserved For Exclusive Partner Speaker. For more information on how to get involved, please call +44 (0)20 3479 2299 or email


15:05 Equip, Engage & Inspire Line Managers With The Right Tools & Communication Skills To Motivate Colleagues & Cascade Messaging

Vicki Davies, Head of Internal Communication, Highways England

15:35 Afternoon Refreshment Break With Informal Networking


15:55 Internal Comms Thought-Leaders Share Their Insights & Answer Your Burning Questions

Guy Esnouf, Director of Communications, npower

Caroline Thomas, Director of Business Partnering, Operational HR & Communications & Engagement, B&Q

Mark Bunker, Head of Internal Communications, Aldermore Bank

Alice Oliver, Head of Internal Communications, University of Derby

Lauren Heathcote, Internal Communications Manager, Auto Trader UK


16:25 Reinventing Internal Comms At Sky

Jim Cockin, Head of Internal Communications, Sky


16:40 Give Your Audience What They Want With Short, Engaging & Accessible Videos Produced In-House & Within Budget

Rachel Dies, Head of Employer Experience, Britvic PLC


17:00 Strategically Keep Pace With The Evolving Needs & Expectations Of Employees & The Role Of Internal Communications & The Business In A Changing Workplace

Tanya Burak, Director of Internal Communications, Savills

Harpreet Sanghera, Senior Communications Manager, Müller UK & Ireland

Manuel Sattig, Head of Communications Plants Oxford, Swindon & Hams Hall, BMW Group

Kathryn Kneller, Communications Director, IT Transformation, AstraZeneca

17:30 Chair’s Closing Remarks & Official Close Of Conference

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PLUS! Speak, Sponsor Or Exhibit At The 2019 Internal Communications Conference - Real Impact, Real Results:

Can you help internal communications professionals make a real impact? For more information on how to get involved, please call +44 (0)20 3479 2299 or email

Book an exhibition stand and two delegate passes before 28th March for just £2,250 (save £500)Please click here to book your stand. Exhibition space is limited and will be issued on a first-come, first-served basis.


Please check the website regularly for programme updates and confirmed speakers. For more information or to get involved, please call +44 (0)20 3479 2299 or email